Pit wall support
PRIVATE TICKET

Support & Help Desk

Report a playback, timing, or website issue directly to the FreeF1 team. Your request opens a private support ticket and you can follow replies right on this page.

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Image uploads are coming soon. For now, please describe the issue in text. Never include passwords or payment details.
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If you leave the box checked, we attach your browser/OS identifier, screen and viewport size, language, time zone, online status, and this Help page’s path to the initial ticket only. We do not collect browsing history or use these details to identify you across visits.

Your name, category, messages, and any selected diagnostics go to a private Discord support channel. This browser stores a ticket access key and a small local chat cache so you can return to your conversation.

Community Discord

Ticket drafts are saved locally in this browser. If the support service is offline, the rest of FreeF1 and stream playback remain available.